We continue to work with Salesforce to restore the GoFundMe Pro integration. Transactions continue to process normally, and the donor experience remains unaffected. We recognize the ongoing disruption to your team. We will post another update no later than 12 PM PST on 11/11/2026.
Posted Nov 11, 2026 - 07:56 PST
Update
Our team is continuing to work with Salesforce to restore the GoFundMe Pro integration. Transactions continue to process without issue, and donors are not impacted.
Thank you for your patience. Our next update will be posted by 8AM PST on 11/11/2026.
Posted Nov 10, 2026 - 20:27 PST
Update
We remain in active communication with Salesforce as we work to restore the GoFundMe Pro integration. Transactions are processing normally, and donors can continue giving without interruption.
We appreciate your continued patience as we work toward a resolution. Our next update will be posted by 8 PM PST on 11/10/2026, or sooner if new information becomes available.
Posted Nov 10, 2026 - 16:29 PST
Update
We are actively engaged with Salesforce to restore the GoFundMe Pro integration. Transaction processing is unaffected, and donors can continue to give without interruption.
We understand the impact this continues to have on your work, and we appreciate your patience. Our next update will be posted by 4 PM PST or sooner as new information becomes available.
Posted Nov 10, 2026 - 11:54 PST
Update
We continue to work with Salesforce to restore the GoFundMe Pro integration. Transactions continue to process normally, and the donor experience remains unaffected.
We recognize the ongoing disruption to your team. We will post another update at no later than 12 PM PST 11/10/2026.
Posted Nov 10, 2026 - 07:37 PST
Update
We continue to work with Salesforce to restore the GoFundMe Pro integration and will continue to update here as we make progress - with our next update coming no later than 8am PST 11/10/2026. Transactions continue to process normally, and the donor experience remains unaffected.
Posted Nov 09, 2026 - 21:32 PST
Update
We continue to work with Salesforce to restore data syncing. We do not yet have an estimated resolution time. Transaction processing and the donor experience remain unaffected.
We understand the disruption this is causing and will continue updating here.
Posted Nov 09, 2026 - 15:08 PST
Identified
We have identified the root cause of the issue preventing data from syncing to Salesforce. We are partnering with Salesforce to resolve this as soon as possible. This does not affect transaction processing or the donor experience.
Posted Nov 09, 2026 - 08:33 PST
Investigating
We are actively investigating reports of data failing to sync to Salesforce. This is not impacting transaction processing or the donor experience. Our team is investigating and will provide updates when available.
Posted Nov 09, 2026 - 08:07 PST
This incident affects: CRM Integrations (GoFundMe Pro for Salesforce - NPSP, GoFundMe Pro for Salesforce Agentforce Nonprofit Cloud).