DonorPerfect Service Outage
Update - DonorPerfect is still experiencing a service outage. Donation data is still not syncing from GoFundMe Pro to DonorPerfect. Transactions continue to process normally on GoFundMe Pro, and the donor experience is not affected.

We’re monitoring their progress closely and will post here as soon as we know more. For real-time updates, we recommend subscribing to DonorPerfect’s status page: https://status.donorperfect.com/
Nov 11, 2026 - 17:09 PST
Update - We are continuing to monitor for any further issues.
Nov 11, 2026 - 10:39 PST
Monitoring - We are aware of an ongoing DonorPerfect service outage that is affecting data syncing between GoFundMe Pro and DonorPerfect. Donation data is not currently syncing to DonorPerfect. Transactions continue to process normally on GoFundMe Pro, and the donor experience remains unaffected.

We understand the disruption this causes to your team’s workflows. We are monitoring DonorPerfect’s service restoration and will share updates here as more information becomes available. We recommend subscribing to DonorPerfect’s status page directly. https://status.donorperfect.com/
Nov 11, 2026 - 10:24 PST
Data failing to sync to Salesforce
Update - We continue to work with Salesforce to restore the GoFundMe Pro integration. Transactions continue to process normally, and the donor experience remains unaffected.
We recognize the ongoing disruption to your team. We will post another update no later than 12 PM PST on 11/11/2026.
Nov 11, 2026 - 07:56 PST
Update - Our team is continuing to work with Salesforce to restore the GoFundMe Pro integration. Transactions continue to process without issue, and donors are not impacted.

Thank you for your patience. Our next update will be posted by 8AM PST on 11/11/2026.
Nov 10, 2026 - 20:27 PST
Update - We remain in active communication with Salesforce as we work to restore the GoFundMe Pro integration. Transactions are processing normally, and donors can continue giving without interruption.

We appreciate your continued patience as we work toward a resolution. Our next update will be posted by 8 PM PST on 11/10/2026, or sooner if new information becomes available.
Nov 10, 2026 - 16:29 PST
Update - We are actively engaged with Salesforce to restore the GoFundMe Pro integration. Transaction processing is unaffected, and donors can continue to give without interruption.

We understand the impact this continues to have on your work, and we appreciate your patience. Our next update will be posted by 4 PM PST or sooner as new information becomes available.
Nov 10, 2026 - 11:54 PST
Update - We continue to work with Salesforce to restore the GoFundMe Pro integration. Transactions continue to process normally, and the donor experience remains unaffected.

We recognize the ongoing disruption to your team. We will post another update at no later than 12 PM PST 11/10/2026.
Nov 10, 2026 - 07:37 PST
Update - We continue to work with Salesforce to restore the GoFundMe Pro integration and will continue to update here as we make progress - with our next update coming no later than 8am PST 11/10/2026. Transactions continue to process normally, and the donor experience remains unaffected.
Nov 09, 2026 - 21:32 PST
Update - We continue to work with Salesforce to restore data syncing. We do not yet have an estimated resolution time. Transaction processing and the donor experience remain unaffected.

We understand the disruption this is causing and will continue updating here.
Nov 09, 2026 - 15:08 PST
Identified - We have identified the root cause of the issue preventing data from syncing to Salesforce. We are partnering with Salesforce to resolve this as soon as possible. This does not affect transaction processing or the donor experience.
Nov 09, 2026 - 08:33 PST
Investigating - We are actively investigating reports of data failing to sync to Salesforce. This is not impacting transaction processing or the donor experience. Our team is investigating and will provide updates when available.
Nov 09, 2026 - 08:07 PST
Uptime over the past 90 days. View historical uptime.
GoFundMe Pro Manager Operational
Campaign & Fundraising Pages Operational
GoFundMe Pro Manager Operational
Supporter Pages Operational
Customer Domains Operational
Login & Authentication Service Operational
Live Events Operational
Transactions Operational
Stripe Operational
Braintree Operational
Braintree PayPal Processing Operational
Plaid Plaid Portal Operational
PayPal Operational
CRM Integrations Major Outage
GoFundMe Pro for Salesforce - NPSP Major Outage
GoFundMe Pro for Salesforce Agentforce Nonprofit Cloud Major Outage
DonorPerfect Partial Outage
Cloud Hosting Services Operational
Recursive DNS Operational
Authoritative DNS Operational
US West Region Operational
US East Region Operational
API Operational
Fundraising API Operational
Payments API Operational
Authorization API Operational
Search API Operational
Currency API Operational
Billing & Usage API Operational
Third-Party Integrations Partial Outage
Google Analytics Operational
Salesforce Operational
API Operational
Outbound Delivery Operational
DonorPerfect Integration Partial Outage
pro.gofundme.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 11, 2026

Unresolved incidents: DonorPerfect Service Outage, Data failing to sync to Salesforce.

Nov 10, 2026

Nov 9, 2026

Live Events payments downtime
Resolved - We have confirmed that the fix has resolved the incident affecting Live Events checkout, payment processing, and data syncing. These functions are now operating as expected.

We apologize for the disruption to your events and your supporters’ experience.
Nov 9, 02:46 PST
Identified - We have identified the cause of the issue affecting Live Events checkout and we are working to resolve this as soon as possible.
Nov 8, 20:55 PST
Investigating - Live Events is currently experiencing an issue affecting checkout, payment processing, and data syncing. Our team is working to resolve this and will provide updates when available.
Nov 8, 17:53 PST

Nov 8, 2026

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

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